Privacy Policy

RoltekConnect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software and services.

Information We Collect
  • Account Information: Name, email address, organization, and related details you provide when signing up.
  • Service Data: Metadata about devices, connections, and configurations required to deliver the service.
  • Usage Data: Log files, access events, and diagnostics to ensure performance, security, and reliability.
  • Optional Information: Data you choose to provide for support or integration purposes.
How We Use Information
  • To provide, maintain, and improve our services.
  • To secure accounts and connections with industry-standard encryption.
  • To comply with legal obligations.
  • To communicate with you about updates, security advisories, and support.
Sharing of Information
  • No Sale of Personal Data: We do not sell or rent personal data.
  • Service Providers: Limited sharing with subprocessors (e.g., cloud infrastructure, support tools) under strict contracts and safeguards.
  • Legal Requirements: When required by law, or to protect the rights and safety of our users and systems.
Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Export your data in a portable format.
  • Object to or restrict certain processing activities.
Security

We apply industry-standard measures, including encryption (AES-256, TLS/SSL), access controls, and auditing, to protect your data.

International Transfers

Your data may be processed in countries where our subprocessors are located. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

Updates to this Policy

We may update this Privacy Policy as our services evolve or as legal requirements change. We will always post the latest version on this page with the effective date.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:
info@roltek.com.tr